Privacy Policy
Mansfield Discos & DJs is a trading name of Playback Events Ltd. This privacy policy explains how we collect, use, and protect your personal information when you visit mansfielddiscos.co.uk or make an enquiry with us.
Who We Are
Mansfield Discos & DJs, a trading name of Playback Events Ltd, provides DJ hire, disco entertainment, bouncy castle hire, soft play hire, and equipment hire services across Mansfield and the surrounding Nottinghamshire area. If you have any questions about this policy or how we handle your data, you can contact us at [email protected] or 01623 407615.
What Information We Collect
When you contact us via our website, request a quote, or make a booking, we may collect the following information:
- First name and last name
- Phone number
- Email address
- Event date, start time, and end time (if known)
- Venue or location (if known)
- Any further information you provide about your event and the services you require
We also automatically collect your IP address and browser/device information when you visit our website. This is used for fault-finding, security, and to keep our website running properly — for example, identifying and troubleshooting technical errors, and protecting the site from malicious activity.
We do not collect payment card details through this website.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiry and provide quotes
- Arrange and manage bookings for our services
- Communicate with you about your event (e.g. confirming details, delivery times)
- Investigate and resolve technical issues with our website
- Understand how visitors use our website, using Google Analytics
We will never sell your personal information to third parties.
Cookies & Analytics
Our website uses cookies and similar technologies for the following purposes:
- Analytics: We use Google Analytics to understand how visitors use our website, including pages visited and general browsing behaviour, so we can improve our site over time.
- Performance & Security: We use Cloudflare to speed up and protect our website from malicious traffic, and a caching plugin (Varnish Cache) to improve page load times. Both may process your IP address as part of this.
- Cookie Consent: We use a cookie consent tool (Complianz) to manage your cookie preferences and ensure our use of cookies complies with UK GDPR and PECR requirements. You'll be shown a cookie banner when you first visit our site, allowing you to accept or decline non-essential cookies.
You can manage or withdraw your cookie consent at any time via the cookie preferences link on our website, or through your browser settings.
Sharing Your Information
We do not share your personal information with any third parties outside of Playback Events Ltd. Your enquiry and booking details are used solely by Mansfield Discos & DJs and Playback Events Ltd to fulfil your booking and provide our services to you.
How Long We Keep Your Information
We retain your personal information for as long as necessary to fulfil your booking and for a reasonable period afterwards for record-keeping purposes. Website log data (such as IP address and browser information collected for fault-finding) is retained only as long as necessary for security and troubleshooting purposes.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information
- Object to how your data is processed
- Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled
To exercise any of these rights, contact us at [email protected].
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact us at [email protected] or 01623 407615.
